Responsible gambling

At William Hill Casino, we are committed to providing a safe and responsible gaming environment for all our customers. We understand that gambling can be entertaining but also potentially problematic, and we want to ensure that you have the tools and support to maintain control over your gaming habits.

Setting Limits

We encourage you to set limits on your deposits, losses, or gaming time to avoid any potential issues. You can do this by:

• Setting a deposit limit: This will prevent you from making further deposits above the specified amount.
• Setting a loss limit: This will stop you from losing more than the specified amount while playing our games.
• Setting a gaming time limit: This will restrict your access to our games for a certain period of time.

You can set these limits in your account settings, and we will also provide you with regular reminders to help you stay on track.

Self-Exclusion

If you feel that you need more control over your gaming habits, you can self-exclude from playing at William Hill Casino. This means that you will not be able to access our games for a certain period of time (ranging from 6 months to 5 years). You can do this by contacting our customer support team or by using the GamStop service.

Support Organizations

We also want to remind you that there are organizations available to provide help and support if you feel that your gaming habits are becoming problematic. These include:

• GamCare: A leading provider of free counseling and support for people affected by problem gambling.
• GambleAware: A charity that aims to reduce the negative impact of gambling on individuals, families, and communities.

You can find links to these organizations in our safer gaming page.

Our Commitment

We are committed to providing a safe and responsible gaming environment for all our customers. We will do everything we can to prevent problem gaming and support those who may be affected. If you have any concerns or need help with setting limits or self-exclusion, please don't hesitate to contact us.

Remember, responsible gaming is everyone's responsibility. Let's work together to ensure that your gaming experience remains enjoyable and safe.